Chaely Sleeps Forever

First, nobody is paying me to say this. I was honestly so blown away by the interaction I had when buying my new auto policy today I felt compelled to write about it.

I was skeptical at first, since I’ve been with kinda no-name insurance companies for 10 years, but WOW esurance is not lying about their customer service on their commercials.

So I called for a quote & not only did I reach an English speaking human after 3 rings, but they gave me the lowest quote. The agent (Juan) was super nice and by the time we hung up the first time his name & direct phone number had been emailed to me. He called back to firm everything up within less than a half hour.

I was rattling off an old policy number & got to “V, as in… vegas?” and he commented, “THAT is the first thing that comes to mind when you hear the letter V? Were you just there?” to which I replied, “actually no, I don’t think I should repeat what V-word first came to mind.” He laughed & thanked me for being fun to talk to and suggested that I call anytime I was bored and wanted to chit chat. We identified that we were fast friends because of our tendency to come off as abrasive on the phone even though we’re both laid back. Haha

Insurance & a personality assessment for $120/mo.

Even their hold music was fun.